Today, we review how to use aliexpress. AliExpress.com is an online shopping mall owned by China’s top online marketplace, Alibaba.com. On AliExpress, you will find thousands of top Chinese exporters and suppliers selling millions of products at low wholesale prices. This article will guide on how to buy from aliexpress including how to buy from aliexpress and sell on amazon.
how to use aliexpress
how to buy from aliexpress
First of all, carefully read the description of the product and check the Feedback section. It is worth examining and can help avoid some common problems (bad quality of the products, delivery delays or dishonest sellers).
Check the feedback on the seller and the rating of the store. Read the customers’ reviews of the product and check real photos of the product the users have added. Megabonus extension will show the rating of the store and the product on the page of the product to make your shopping safer and quicker.
If you order clothes or shoes, read whether the size coincides with the stated one. Don’t hesitate to contact the seller to make sure the size fits you. Sometimes the Chinese sizes differ from the other size tables.
Making the Order
When you are sure you like the product, click the “Buy now” button. You will have to choose the color, the size and the number of the items you are going to order. Select the right option and click “Buy now”. Pay attention to the description of the color as the blue might seem black in the picture, etc. Check the name of the color in the order not to be mistaken.
Filling in the Address Field
The next step is filling in the address field. You have to fill it in carefully to get your parcel on time and to the correct address. If you have any doubts about the postal code, it is better to check it on the internet or at the post office.
buy from aliexpress
As soon as the address is filled in, you can save it for future orders. Quite often, there are several shipping addresses added in the same AliExpress account. I.e. when you need the parcel to be delivered to your office, or your friends’ or relatives’ place. Make sure you choose the appropriate one for the corresponding order.
When you are done with the address, AliExpress will let you check the details of the order once again:
- the price,
- the size,
- the color,
- the delivery terms and its cost.
and give a chance to send a message to the seller.
In the direct message, you can specify the details of the address or the other nuances. Pay attention to the delivery and its terms. If you want to receive the order faster, you can choose an express shipping service (it will be more expensive but much faster). Check all Aliexpress shipping options.
When you are done with placing an order, you will be redirected to the checkout page.
Choose the suitable option and make the payment (just like in any other online store). Enter your payment details and click “Buy now”. The payment is considered successful in case you have waited for the payment confirmation. If you have any questions on the payment, go to the “Alipay Help Center” – a huge database containing all the most popular Q&As.
We hope this guide was useful to you and now you are ready to make your first order on AliExpress.
5 Tips to how to buy from aliexpress and Avoid Frauds or Scams
1. Buying From AliExpress: Buyer Protections
Buying online comes with inherent risks. Unlike doing your shopping in a physical store, you can’t see the item prior to purchase.
This removes a significant part of the buying process. You can’t feel a product to test for build quality or check an electronic item to make sure all the features work as described.
If you’re buying a well-known brand, you can read online reviews or even head to shop to negate the problem.
But is AliExpress safe to use for purchases? After all, many of the cheap white-label Chinese products on AliExpress are not available in stores; you’re on your own. Normally, you will be making your decision solely based on the description and a few photos. It’s vital, therefore, that the site has a robust buyer protection policy.
Luckily, it does. The company offers two important guarantees:
- A full refund if you don’t receive your order: if the item does not show up, or even if it does not arrive within the timescale the seller specifies, you can apply for a full refund. You will get a full refund within 15 days.
- A full or partial refund if the item is not as described: if your purchase differs significantly from what you expected, you have two options. You can either return the item for a full refund or keep the item and receive a partial refund.
2. Resolving Disputes
Unfortunately, as with other eCommerce sites, getting a refund for a missing, defective, or incorrect item is not as simple as merely clicking a “Refund” button. There’s an entire dispute process you need to work through.
On AliExpress, the dispute process involves three steps:
First, you need to contact the seller and raise your issue directly with them. If you’re raising a dispute either before the order has been completed, or more than 15 days after completion, this is the only option open to you.
If you’re still in the pre-completion stage and the seller refuses to cooperate, you have to wait until the order is closed and raise the issue with AliExpress. Sadly, if you’re beyond the 15-day mark and the seller refuses to cooperate, you’re out of options.
Second, if you’re within the 15-day period and you’re not happy with the seller’s response, you can open a dispute ticket. This makes the process formal.
Third, if you’re unhappy with the formal discussions, you can escalate the issue to AliExpress. It will then act as a mediator between you and the seller to reach a resolution.
3. Finding A Reputable Seller: The Feedback Page
The easiest way to avoid using the refund and dispute channels is to find a reputable seller. It makes ordering from AliExpress much less worrisome. If thousands of satisfied customers have used the seller in the past, you’re far less likely to run into problems.
The most obvious way to check a seller is to look at their history. On any seller’s page, click the Feedback tab for a complete breakdown. To safely buy cheap tech from Chinese sites, checking seller feedback is essential.
Each seller has a Positive Feedback percentage and Feedback Score. The Feedback Score is the sum of all ratings, converted into points. Four- and five-star ratings are worth one point, three stars are worth zero, and one- and two-star ratings deduct one point.
Further down the page, you can see star ratings sub-divided into Item as Described, Communication, and Shipping Speed. For each sub-category, you can see whether the seller in question is above or below the site average.
Lastly, at the bottom of the page, you’ll see a historical look at their scores along with buyer comments.
4. Check Seller Guarantees
Sellers can also offer buyers specific safeguards. As a general rule, the more guarantees provided, the more confident you can be in your purchase. Again, it helps to make AliExpress a more reliable store.
Sellers offer guarantees on a per-item basis. Just because they offer lots of assurances on one product doesn’t mean the same assurances are replicated across their entire catalog. Make sure you do thorough research before you commit.
There are four different guarantees sellers can offer:
- On-Time Delivery. The seller promises to provide a full refund if your purchase does not arrive by a pre-agreed time.
- Returns and Refund. The seller promises to offer a full refund if the product is not as described
- Domestic Returns. The seller has a warehouse in your country. You can send returns to it without needing to worry about shipping costs or customs fees.
- Guaranteed Genuine. If you’re buying a big-ticket electronic item, this is one to look out for. It means the item has been verified as genuine by AliExpress itself.
To see which guarantees are provided for an individual item, check for the Buyer Protection information in the Quick Info part of the product page, or click the Seller Guarantees tab below the product image.
5. Be A Smart Shopper To Avoid Fraud
No matter how much security the site puts in place, you always need to take some responsibility for your own actions.
AliExpress offers some helpful hints to make sure you avoid fraudulent sales. Most of them are common sense, but it’s still prudent to recap some of them:
- If the price is too good to be true, it probably is. Sorry, but you’re not going to get the latest iPhone for $10. You’re probably buying an iPhone keyring instead. Check the small print.
- Never send money to a seller’s bank account. If a seller wants you to send money directly to them rather than through AliExpress, do not proceed. Sending money outside of AliExpress means the site will not cover you under its buyer protection policies.
- Do not confirm delivery before receiving the order. Never say you’ve received an item before it’s in your possession and you’ve thoroughly checked it for problems.